Facts

No-code content editor Empower your content creators to create on-brand in-app assistance and support experiences tailored to enhance user engagement with Whatfix Studio, a no-code editor.

AI-powered DAP Integrating generative AI into its digital adoption platform, Whatfix offers content authoring assistance, information synthesizing, performing in-app tasks based on user input, and more.

Auto translation Localize your Whatfix content across 80+ languages to provide contextual assistance to your global user base without third-party tools or manual translation efforts.

Customer-centric approach Drive business outcomes with our dedicated onboarding, post-deployment content author training, 24/5 support, our customer community and Center of Excellence.

Smart Context Automatically deliver contextual in-app guidance, assistance, and resources to end-users depending on where they’re at an application, the business process they’re completing, their role, and more.

Multi-format content exporting Export your Whatfix content as videos, slide decks, how-to articles, and PDFs to scale training content creation. Repurpose Whatfix content or embed it into your knowledge base articles, LMS, release notes, and more.

Drive Adoption on Web, Desktop, and Mobile Apps

Whatfix DAP empowers users to unlock their true potential and drive business outcomes across all technology and software experiences, including desktop, mobile, and web apps – as well as customer-facing applications and internal enterprise software.

Desktop

• Simplify the user experience, improve productivity and reduce time to ROI for desktop applications.
• Showcase the right content, in the right format, at the right time, for each user, everywhere. Learn to use application features with Whatfix powered content on the app or on any external Learning Management System.
• Whatfix allows content creation without the need for coding knowledge. Whatfix editor’s easy learning curve ensures rapid understanding and ramp up time for content creators on the platform.
• Ensure user privacy with zero PII data collection and tracking. Whatfix is fully ISO 27001 and SOC 2 certified, and GDPR compliant.
• Leverage other in-house applications and experience seamless integration with the highest number of enterprise technologies.

Mobile

• Whether it’s in-app guided learning, driving app adoption, or helping users discover new and underutilized features, the Whatfix Digital Adoption Platform (DAP) for mobile applications empowers you to achieve adoption goals and improve north-star metrics for both customer and enterprise-focused apps.
• Guide your new users to their “aha!” moment and help them realize the full value of your product. With Flows, enable adoption among your users by guiding them through complex processes and driving discovery of new features and advanced mobile capabilities.
• Empower users to learn by doing. With Checklists, create a structured onboarding and self-paced training to drive activations and effective learning respectively.
• Increase user activity within your app. With Nudges, aid feature discovery and help users discover new features. Prompt users to take action and bring your underused but valuable features to focus.