WellSky's Medicaid Incident Management Software offers a comprehensive, web-based platform designed to efficiently capture and document incidents across all divisions and programs. It enables the upload and storage of documents or images for each incident, tracks report timeliness, monitors incident transfer history, and records multiple investigations per incident. The system supports agency-specific workflows with follow-ups and notifications, ensuring that appropriate agencies and users are alerted and actions are completed within required timeframes. Visual dashboards provide actionable data to detect trends and address issues promptly, while role-based permissions maintain compliance with HIPAA and other privacy standards. By eliminating duplicate data entry and manual data compilation, the software enhances efficiency and compliance with state and Medicaid policies.

Features:

• Comprehensive Data Capture: Document incidents across all divisions with capabilities to upload documents or images, track report timeliness, and monitor incident histories.
• Agency-Specific Workflows: Customize workflows for each agency or incident type, incorporating follow-ups and notifications to ensure timely action.
• Visual Dashboards: Access actionable data to detect trends and address issues swiftly.
• Role-Based Permissions: Maintain data security and HIPAA compliance by sharing only the minimum necessary information.
• Efficient Reporting: Provide multiple mechanisms for submitting incident reports, ensuring proper flow through defined multi-tiered review and approval processes.
• Enhanced Compliance: Demonstrate adherence to health and welfare requirements for 1915(c) waivers and other Medicaid oversight activities.