WellSky Behavioral Health & IDD Providers offers an integrated platform that streamlines various operational aspects for IDD service providers. The software features a powerful scheduling tool that facilitates booking recurring shifts and appointments, with the capability to view multiple providers' schedules on a single screen, simplifying rescheduling and ensuring service authorization availability. Service documentation is made efficient through interfaces that display both long-term and short-term goals, utilizing selection boxes for documenting required prompts and achievements, with automatic population of service codes and electronic signatures to meet payer compliance standards. The system provides visibility into documentation status for each visit, highlighting open sessions without completed documentation for quick resolution, and automatically decrementing authorizations based on scheduled appointments, notifying users when reauthorization is needed. Billing workflows can be customized to automatically route documentation from provider to clinical reviewer to billing, with claims ready to be managed based on specific payer rules. Mobile access enables teams to work from any location using laptops or tablets, with or without internet connectivity, as data captured offline is uploaded once reconnected. The optional residential module ensures adequate shift coverage, schedules recurring shifts, electronically tracks medication administration, and monitors client check-ins and check-outs within facilities. Designed to connect directly with state Medicaid providers through electronic data interface (EDI) functionality, the system leverages secure, compliant 837 and 835 standards to expedite reimbursement. Workflows, dashboards, and reporting tools help ensure progress on service plans, completion of required documentation, and appropriate billing of claims. The platform's custom form-building tools enhance agency productivity and enable better care delivery. Features:

• Staff Scheduling: Facilitates booking of recurring shifts and appointments, with multi-provider schedule views and service authorization tracking.
• Service Documentation: Simplifies documentation with goal tracking, selection boxes for prompts and achievements, automatic service code population, and electronic signatures.
• Compliance Monitoring: Provides visibility into documentation status, highlights incomplete sessions, and manages authorization decrements and reauthorization notifications.
• Billing Automation: Customizable workflows route documentation through review stages to billing, with claims management aligned to payer rules.
• Mobile Access: Enables offline data capture with automatic synchronization upon internet reconnection, supporting work from any location.
• Reporting: Allows creation of custom reports and dashboards to monitor productivity, track documentation issues, conduct case reviews, and respond to audits.
• Residential Support Module: Ensures shift coverage, schedules recurring shifts, tracks medication administration electronically, and monitors client facility check-ins and check-outs.
• EDI Functionality: Connects with state Medicaid providers using secure 837 and 835 standards to expedite reimbursement.