
Webex Calling is a cloud-based phone system for midsized businesses, offering essential calling features without on-premises infrastructure. It supports various Cisco IP phones and integrates with the Webex App.
Vendor
Cisco Systems
Company Website
Webex Calling is a cloud-based phone system designed for midsized businesses, offering essential business calling capabilities without the need for on-premises infrastructure management. This solution provides a comprehensive set of features to enhance communication and collaboration within organizations.
Key Features
Cloud-Based Infrastructure Webex Calling eliminates the need for businesses to manage complex on-premises phone systems, allowing them to focus on core operations while Cisco handles the cloud infrastructure.
Device Compatibility The system supports a wide range of Cisco IP Phones, including the 6800, 7800, and 8800 Series. This compatibility ensures seamless connectivity across various office locations, including main offices, branches, public areas, conference rooms, and home offices.
Call Management Webex Calling offers several call management features:
- Virtual receptionist for welcoming callers
- Personalized voice mailboxes
- Extension number dialing
- Direct inward dialing (DID) numbers
- Directory-based dialing
Mobile Integration Users can make and receive calls using the Webex App on both desktop and mobile devices. This integration extends beyond voice calls to include:
- Messaging capabilities
- Screen and file sharing
- Comprehensive meeting functionalities
Security Measures Webex Calling prioritizes security with:
- Encrypted phone registration and activation
- Secure call signaling
- Encrypted voicemail, audio, and video streams
- Encrypted administrative and end-user interfaces
Easy Management The system is designed for intuitive provisioning, management, and setup:
- Control Hub for IT administrators to make changes
- Self-care portal for users to manage basic settings and preferences
Flexible Calling Plans Businesses can choose between:
- Webex platform calling plans for complete collaboration
- Calling plans from leading Cisco partner carriers
- Connectivity options through local gateways or the cloud
Hardware Options
IP Phones
- Affordable single and multiline models suitable for various work environments
- Advanced models featuring color LCD displays, gigabit Ethernet, Wi-Fi, Bluetooth, USB, and HD video calling capabilities
Analog Device Adapter A one-port, handset-to-Ethernet adapter is available to connect analog devices to the cloud-based phone system.
Deployment and Subscription
Webex Calling offers flexible deployment options:
- Cloud-based solutions
- On-premises systems
- Hosted collaboration services The subscription model is user-based, allowing businesses to mix and match services as their needs evolve. This approach simplifies purchasing, enhances deployment flexibility, and streamlines budgeting through a single, adaptable subscription plan. By leveraging Webex Calling, businesses can create a more connected and efficient communication environment, enabling seamless collaboration across various locations and devices while benefiting from the security and scalability of a cloud-based solution.