WebEngage AI provides advanced artificial intelligence features designed to simplify and enhance customer engagement strategies. It offers a Generative AI engine for creating tone-specific email and SMS campaigns, including alerts for SMS character limits and cost-saving copy suggestions. The platform's Intelligent Campaign Orchestration analyzes vast amounts of data to identify optimal times and channels for campaigns, driving targeted clicks or conversions. Its Recommendation Engine delivers hyper-personalized product suggestions across platforms to boost upsell and cross-sell revenue. Predictive Segmentation identifies users likely to purchase, churn, or engage, enabling tailored engagement strategies through a Propensity Model. Furthermore, Engagement Scoring rates user interactions on a scale of 1-10, allowing for the crafting of hyper-personalized messages based on engagement levels. This suite of AI tools aims to revolutionize customer connections and drive business growth.

Features & Benefits

• Generative AI for Campaigns: Creates high-impact email and SMS campaigns with tone-specific AI, including SMS character limit alerts and cost-saving copy.
• Intelligent Campaign Orchestration: Analyzes millions of data points to identify the best time and channel for campaigns, optimizing for clicks or conversions.
• AI-Powered Recommendation Engine: Delivers hyper-personalized product recommendations across platforms to drive upsell and cross-sell revenue.
• Predictive Segmentation: Identifies high-value users likely to purchase, churn, or engage, enabling tailored engagement strategies via a Propensity Model.
• Engagement Scoring: Rates user interactions on a scale of 1-10 to craft hyper-personalized messages based on engagement levels.