Overview

Bugcrowd's Vulnerability Disclosure Program (VDP) is designed to help organizations proactively manage and mitigate security vulnerabilities by providing a structured framework for receiving, triaging, and remediating reports from the global security community. By implementing a VDP, organizations demonstrate a strong commitment to security, fostering trust among customers and partners. The Bugcrowd Platform™ offers a fully managed VDP solution that includes multiple submission methods, engineered triage, seamless integrations, and comprehensive reporting, all informed by data from thousands of past customer experiences.

Features and Capabilities

• Compliance Alignment: Ensures adherence to various regulations, including BOD 20-01, HIPAA, SOX, GLBA in the U.S., PSTI in the U.K., and DORA, NIS2, CRA in the EU.
• Safe Harbor Creation: Establishes a clear and secure method for individuals to report potential security flaws, encouraging responsible disclosure.
• Rapid Remediation: Integrates with existing security and development processes to expedite the fixing of high-impact vulnerabilities.
• Community Engagement: Facilitates collaboration with ethical hackers, building relationships that can be leveraged for future security initiatives.
• Quick Deployment: Enables rapid launch of VDPs, with an average time to launch of 8 days, first vulnerability reported in 10 days, and first critical vulnerability identified in 23 days.
• Engineered Triage: Utilizes an in-house team of specialists equipped with advanced tools to ensure rapid intake, validation, triage, and contextual remediation advice, even at large scales.
• Insightful Analytics and Reporting: Provides access to a vast security knowledge graph containing millions of data points, enabling dynamic workflows, AI-powered experiences like CrowdMatch™, and rich analytics to monitor key performance indicators and improve security posture.
• Structured Vulnerability Management Process:
  • Report Reception: Security researchers worldwide assess an organization's defenses and submit vulnerability reports through a secure disclosure channel.
  • Validation, Triage, and Prioritization: The Bugcrowd Platform swiftly validates, triages, and prioritizes submissions, ensuring critical issues receive immediate attention.
  • Review and Approval: Organizations review and confirm triaged submissions, with the option to request additional details from researchers. Bugcrowd, as a CVE Numbering Authority (CNA), can assign official CVE IDs upon request.
  • Remediation and Analysis: The platform integrates directly with DevOps and security tools, allowing triaged findings to flow into the software development lifecycle for remediation. Rich dashboards and reports assist in benchmarking and understanding trends.
• Self-Service Option: Offers a self-service VDP that allows organizations to quickly onboard and launch their programs, reducing time and costs associated with implementation and maintenance.
• Operational Efficiency: Centralizes incoming reports on a cloud-based, managed solution that integrates seamlessly into existing software development life cycles, delivering frictionless setup with low maintenance.
• Security Maturity Enhancement: Builds stakeholder confidence and trust by protecting digital assets and responding promptly to known risks.
• Formalized Security Feedback Channel: Establishes a structured framework for managing vulnerabilities discovered by researchers, facilitating consistent and formal communication.
• Compliance Support: Assists in meeting compliance requirements specified by governments worldwide and supports best practices defined by organizations such as the U.S. Government, NIST, DOJ, and FDA.