VTEX Sales App is a comprehensive solution that bridges the gap between digital and physical retail experiences. This innovative application is designed to empower sales associates with the tools and information they need to provide exceptional customer service and drive sales. By providing access to all inventories, customer data, and personalized recommendations, the app ensures that sales associates can meet customer needs effectively, avoid stockout losses, and maximize sales opportunities. The app offers a range of features that contribute to a frictionless shopping experience. These include the ability to sync prices and promotions across physical stores with VTEX ecommerce data, manage multiple carts, and process flexible checkouts. The customer-centric approach of VTEX Sales App enables seamless omnichannel experiences, allowing sales associates to merge purchases from various channels into a single cart and payment within the app. VTEX Sales App is not only powerful but also user-friendly. It's easy to set up and use, with features designed to boost sales team performance and simplify adoption. The app provides tangible results by allowing businesses to track and manage sales targets and performance, facilitating data-driven decision-making for store operations. By digitizing the sales process, VTEX Sales App helps businesses drive sales, increase productivity, and enhance overall store results. It's a versatile solution that can adapt to various retail environments and scale as needed, making it an valuable tool for businesses looking to optimize their in-store sales processes and provide superior customer experiences.

Key Features

Endless Aisle Provides sales associates with instant access to all inventories

• Access to store, warehouse, ecommerce, and third-party inventories
• Ability to avoid stockout losses

Flexible Checkout Enables versatile order management and processing

• Multiple cart management
• Item redemption and order generation within the app

Data-Driven Customer Experience Empowers personalized shopping experiences

• Access to customer data and insights
• Tailored product recommendations and customizations

Omnichannel Integration Facilitates seamless cross-channel purchases

• Merging of purchases from website, in-store, or telesales into one cart
• Single payment processing within the app

Performance Tracking Provides tools for monitoring and improving sales performance

• Sales target tracking and management
• Data-driven decision-making capabilities

Benefits

Increased Sales Boosts overall sales performance

• Potential to raise GMV by up to 15%
• Avoidance of missed sales due to out-of-stock items

Enhanced Customer Experience Improves customer satisfaction and loyalty

• Personalized shopping experiences based on customer data
• Seamless omnichannel interactions

Improved Productivity Streamlines sales processes and boosts efficiency

• Easy-to-use interface for quick adoption by sales team
• Digitized sales process for enhanced shopper support

Better Inventory Management Optimizes stock control across channels

• Real-time access to all inventory locations
• Reduction in stockout-related losses

Data-Driven Insights Facilitates informed decision-making

• Performance tracking and management tools
• Ability to make data-driven decisions for store operations