VTEX Order Management System (OMS) is an advanced solution integrated into the VTEX Digital Commerce Platform, designed to revolutionize omnichannel experiences for leading brands. This comprehensive system offers a range of features to streamline inventory management, order routing, and fulfillment processes. By unifying various aspects of commerce operations, VTEX OMS enables businesses to optimize their operations, reduce costs, and significantly enhance customer experiences across multiple channels.

Key Features

Inventory Integration VTEX OMS allows businesses to integrate inventories across their entire network.

• Seamless synchronization of inventory data across ERP, POS, and WMS systems
• Consolidated view of inventories from dropship partners and marketplace sellers
• Customizable inventory management rules for each fulfillment point

Strategic Order Routing The system optimizes order fulfillment for maximum efficiency and profitability.

• Intelligent sourcing based on inventory availability and delivery windows
• Split shipment capabilities for multi-store or multi-seller orders
• Real-time order tracking and notification system

Flexible Fulfillment Options VTEX OMS supports various fulfillment methods to enhance customer satisfaction.

• Buy Online, Pick Up In-Store (BOPIS) with curbside and in-store pickup options
• Ship-from-store capabilities for efficient online order fulfillment
• Dropshipping support for direct-to-customer delivery from third-party suppliers
• Endless aisle functionality for expanded product offerings

Benefits

Improved Operational Efficiency VTEX OMS streamlines commerce operations for better performance.

• Unified view of inventory and orders across all channels
• Reduced operational overload through integrated systems and data
• Optimized fulfillment processes leading to cost savings

Enhanced Customer Experience The system enables businesses to meet and exceed customer expectations.

• Increased product availability and delivery options
• Transparent inventory visibility for informed purchase decisions
• Seamless omnichannel experience across online and offline touchpoints

Faster Time to Revenue VTEX OMS offers out-of-the-box solutions for quick implementation and results.

• Rapid deployment of omnichannel capabilities
• Prebuilt integrations and APIs for easy system connections
• Scalable platform to support business growth and expansion