VPAGE is a cloud-based solution designed to help businesses and online sellers manage and automate sales, customer interactions, and order processing across multiple social and e-commerce channels. The platform centralizes chat and comment management from Facebook fanpages, Messenger, Zalo, Instagram, and e-commerce sites into a single interface, enabling efficient communication and streamlined workflows. Vpage supports direct order creation within chat, automated responses via chatbot, live stream sales automation, and integration with shipping partners. It also offers features for catalog management, payment integration (including QR codes), and detailed reporting. The system is suitable for businesses of all sizes seeking to optimize social commerce, reduce manual work, and enhance customer experience.

Key Features

Multi-Channel Chat & Comment Management Centralizes messages and comments from various platforms.

• Unified inbox for Facebook, Messenger, Zalo, Instagram, Shopee, etc.
• Efficiently manage customer interactions in one place

Messenger Shopping & Facebook Catalog Integration Enables direct shopping and order placement within Messenger.

• Customers can browse, add to cart, and purchase via chat
• Facebook Catalog sync for product display

Live Stream Sales Automation Automates order capture during Facebook live streams.

• Auto-detects keywords in comments to create orders
• Integrates QR code payment for fast checkout

Automated Chatbot Responses Provides 24/7 automated replies to common customer queries.

• Customizable scripts for different industries
• Reduces manual workload and improves response time

Order & Payment Processing in Chat Allows direct order creation and payment within chat interface.

• Auto-capture phone numbers and customer info
• Integrates QR code payment and shipping options

Shipping Integration Connects with major Vietnamese logistics providers.

• Real-time order tracking and status updates
• Automated shipping label generation

Reporting & Analytics Tracks sales, customer engagement, and operational metrics.

• Detailed reports for performance optimization
• Supports marketing and sales strategy decisions

Benefits

Operational Efficiency Streamlines sales and customer service across channels.

• Reduces time spent switching between platforms
• Minimizes missed messages and lost orders

Sales Growth & Conversion Optimization Enhances customer experience and increases order rates.

• Enables instant order placement and payment in chat
• Supports live stream and social commerce trends

Scalability & Flexibility Adapts to businesses of all sizes and industries.

• Suitable for single stores or large multi-channel operations
• Easily integrates new sales channels