SolarWinds VoIP & Network Quality Manager (VNQM) is a comprehensive solution for monitoring and managing the quality of VoIP calls and WAN performance. By providing detailed insights into key performance metrics, VNQM helps organizations maintain high-quality voice communications and efficient network operations.

Features

• VoIP Call Quality Monitoring: Tracks and analyzes call detail records (CDRs) from Cisco Unified Communications Manager and Avaya Aura Communication Manager, providing insights into call quality metrics such as jitter, latency, packet loss, and mean opinion score (MOS).
• WAN Performance Monitoring: Monitors WAN performance using IP SLA operations, helping to identify and troubleshoot issues affecting network performance.
• Real-Time Alerts: Provides real-time alerts for critical call performance thresholds, enabling quick response to potential issues.
• Visual VoIP Call Path Trace: Offers visual tracing of VoIP call paths to identify and resolve call quality problems.
• Cisco and Avaya Support: Supports monitoring of Cisco VoIP gateways, PRI trunks, SIP trunks, and Avaya Communication Manager, ensuring comprehensive coverage of VoIP infrastructure.
• Customizable Dashboards: Allows users to create and customize dashboards to visualize VoIP and WAN performance data in a way that meets their specific needs.
• Historical Data and Reporting: Maintains historical data and generates detailed reports on VoIP and WAN performance, aiding in trend analysis and capacity planning.