Voilà! is a comprehensive web and mobile portal designed to serve as a centralized smart city platform, significantly enhancing communication and service delivery between municipalities and their citizens. It provides citizens with quick and easy access to a wide array of municipal information and services, accessible from any device at any time. For municipalities, Voilà! acts as the centerpiece of citizen communications, streamlining service delivery and centralizing various administrative functions. It aims to unify citizen interactions, making it easier for residents to engage with their local government and access essential services, while also offering robust tools for municipal management. The platform is described as the most complete web and mobile solution in the Quebec municipal sector for centralizing citizen services and includes a series of customizable modules to meet diverse municipal needs.

Features & Benefits

• Citizen Queries
  • Enables municipalities to instantly receive requests for information and various reports from citizens.
• Recreation & Culture Management
  • Offers online registration for leisure activities, reservation of facilities, and secure online payment processing.
• Online Permit Applications
  • Allows citizens to submit permit applications online with complete confidentiality, automating the issuance of permits and processing payments.
• Citizen Engagement & Surveys
  • Facilitates real-time consultation with citizens on municipal projects by generating geolocated questionnaires or surveys.
• Property Information Centralization
  • Centralizes all citizen-related information about their property, including details on collection schedules, snow removal, and tax bills.
• Supplier Management
  • Centralizes the management of municipal suppliers within a single web platform.