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Cloud-based voice solution for automated, scalable customer communication.

Vendor

Vendor

Dove Soft

Company Website

Company Website

Product details

Voice solutions for your business

Voice solutions provide an easy way to rach your customers and create a more visible image for your business. It can help you to conrert a caller into a customers.

Voice Broadcasting Voice Broadcasting is a technique of sending pre-recorded voice messages to your audience. Our interactive voice broadcasting platform is based on latest technology and is capable of handling huge traffic.

  • **Voice Caller ID: **You can use your mobile number as caller ID. You can also get a unique and customizable caller ID. Improve your presence and engagement rate.
  • **Voice Campaign Summary and Reports: **As soon as the call is completed, well update the report of each number. Track the performance of your voice campaign in real-time.
  • **High Speed: **10000 concurrent calls at once. It allows you to reach a large number of people just in seconds. Make your campaign effective and generate leads.
  • **Speak to Live Agent: **Your voice message gives the recipient an option of speaking to a live agent. It allows you to focus on callers who WANT to speak to you.
  • **Press Key 1: **Send a personalized message and prompts people to press #1 to show their interest. Receiver can press 1 and call will automatically be disconnected.
  • **Rescheduled The Campaign: **You can resend your voice campaign to your contacts who didn’t answer, busy, failed, congestion, timeout ring and more. Choose the element and resend it.
  • **Automate The Campaign: **You want to send your campaign in the next morning. Just schedule your campaign on specific date and time and the automated system will send your campaign.
  • **Import Contacts: **Import all of your contact number in few seconds. The Smart system will filter all your contacts, remove duplicate and invalid numbers automatically.

Missed Call Number You can publish your unique missed call number in print media, website, app and sms campaign

IVR Dove Soft delivers the full-featured, unique, business-ready, and customized cloud call center to cut your business cost and improve customer experience. Everything you need in a single cloud solution.

Features

  • Automated Voice Campaigns: Launch large-scale voice campaigns without manual effort.
  • IVR System: Create interactive voice menus for better customer self-service.
  • Call Scheduling: Plan and automate calls for optimal timing and efficiency.
  • Real-Time Analytics: Track call performance, engagement, and campaign success instantly.
  • CRM Integration: Sync voice interactions with your CRM for streamlined workflows.
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