Vocera Ease is a communication platform designed to foster a more human connection between patients, their families, and healthcare providers throughout the entire care journey. It addresses the anxiety and uncertainty often experienced by loved ones during a patient's care by providing real-time, secure updates directly to their smartphones. The software enables care teams to keep families informed through unlimited multi-lingual templates, photos, videos, and group video conferencing, ensuring transparency and reducing stress.

Furthermore, Vocera Ease facilitates the measurement of patient and family satisfaction through customizable, real-time surveys, allowing families to provide direct, positive feedback to nurses. It also supports critical care decisions by enabling face-to-face communication even when physical presence is not possible. This comprehensive solution ultimately aims to improve satisfaction for all stakeholders—patients, families, and staff—by streamlining communication, strengthening patient safety, improving the quality of care, and enhancing overall patient and family engagement.

Features & Benefits

• Secure Multimedia Communication: Enables care teams to send secure, multi-lingual messages, photos, videos, and conduct group video conferences to keep loved ones informed.
• Patient & Family Satisfaction Surveys: Provides customizable, real-time surveys to measure satisfaction and allow families to send positive feedback to nurses.
• Virtual Face-to-Face Communication: Supports care decisions by facilitating virtual face-to-face interactions when patients and families cannot be physically together.