Tyler's Vitals Access Software allows constituents to electronically request copies of birth, death, and marriage records with ease. Constituents can track the status of their requests and receive copies faster. Staff can see all vital record requests in one place and instantly know their status. Integrated payment processing and identity verification ensure secure and compliant transactions. This software improves office efficiency, reduces operating costs, and lessens dependency on paper.

Key Features and Benefits:

• Electronic Vital Record Requests:
  • Request copies of birth, death, and marriage records online.
  • Track the status of requests in real-time.
  • Receive copies of vital records faster.
• Operational Efficiency:
  • Save time and reduce operating costs.
  • Lessen dependency on paper.
  • Minimize office lines and become more accessible to constituents.
  • See all vital record requests in one place and instantly know their status.
• Secure Payment Processing:
  • Simplify payment processing with integrated, secure cloud-based solutions.
  • Constituents can pay fees using Apple Pay®, credit cards, and e-checks.
  • Utilize batch reconciliation for daily processes.
  • View real-time payment processing with immediate updates to payer account balances.
• Enhanced Public Interaction:
  • Request vital records through a web portal accessible anywhere with internet access.
  • Navigate and complete the request process online.
  • View real-time notifications on request status.
  • Request expedited shipping with automatically created shipping labels.
  • Submit payments securely through the integrated payment solution.
• Enhanced Security:
  • Track documents at each step of the recording process.
  • Ensure payment solution compliance with PCI/PA-DSS.
  • Utilize two levels of identity verification: IAL2 Compliance and KBA-R Compliance.