
Happier patients, no matter the wait.
Vendor
Vital
Company Website
Vital transforms ER care with predictive and personalized solutions
Enhances ER care by predicting wait times, simplifying discharge, and providing personalized patient guidance through advanced EHR data
Vital: your go-to solution in emergency care
Leveraging real-time EHR data, Vital delivers personalized guidance to millions of patients during emergency visits. Our AI predicts wait times, clarifies test results, provides tailored education, and simplifies discharge instructions into a user-friendly checklist. This all happens with minimal staff involvement and requires almost no training, making Vital the "easy button" for enhancing patient experiences. As a result, Vital has been shown to reduce LWOBS/AMA rates by 30-50%, boost Net Promoter Scores by 10-15%, improve HCAHPS scores related to communication and wait times, decrease ED bounce-backs, lower 30-day readmissions, and increase patient retention during follow-up visits.