Streamlined patient requests for enhanced staff satisfaction

Efficiently manages patient requests in real-time, boosting staff satisfaction and saving thousands of hours

A web-app for patient experience providers

Vital Care Team directs patient needs—like service requests, complaints, compliments, and AI alerts—to the appropriate team, right when they're needed. For example, Food and Nutrition gets meal orders, Environmental Services handles requests for supplies, and PEX manages requests for phone chargers—without needing any nurse involvement. The result? Higher staff satisfaction, improved patient scores, and thousands of hours saved.

Works perfectly with Vital Emergency or Vital Inpatient

Vital Care Team for providers works hand-in-hand with Vital Emergency or Vital Inpatient for patients.