Cloudbooking’s Visitor Management System provides agile solutions designed to elevate visitor management beyond simple registration, integrating crucial aspects of health and safety, security, brand identity, and privacy. This easy-to-use, intuitive, and intelligent solution allows organizations to personalize the visitor experience, ensure efficient security protocols, and track comprehensive visitor analytics. It helps modernize facilities by digitizing the workplace and supporting the flexible management of hybrid workspaces through effective system integration. The system is built around the needs of both hosts and visitors, delivering powerful reception capabilities while streamlining and enhancing the user experience. It is critically important for secure sites and high-security locations, offering a multi-level, approval-based solution that ensures no visitors can access restricted areas without prior authorization. From pre-arrival safety checks and health and safety controls to the production of photo ID badges, the system ensures the smooth running of all necessary security requirements. Cloudbooking helps reduce front desk bottlenecks with self-service visitor check-in and wayfinding, dramatically cutting check-in times and improving the visitor experience. Visitors can check in or out, print passes, and answer health and safety questions at a tablet or kiosk in seconds. The system also provides powerful metrics and data, showcasing live and accurate in-depth audit trails of all visitor events, including receptionist actions, pre-registration requests, visitor escorts, and host/visitor actions while onsite. It offers a unified approach to end-to-end management of rooms, attendees, catering, and car parking, ensuring safe and flexible workplaces for employees and visitors.

Features & Benefits

• Unified Workplace Management
  • Enables end-to-end management of rooms, attendees, catering, and car parking, ensuring safe and flexible workplaces.
• Scalable Solution
  • Supports deployments from single-sites to complex cross-continent, multi-location setups, multi-tenanted buildings, and shared office spaces.
• Identity Checks
  • Allows for pre-approved citizenship and nationality checks for visitors.
• Access Control
  • Restricts access to specific areas and buildings to align with business security requirements.
• Pre-registration & Approval Workflows
  • Configurable approval workflows ensure visitors cannot access sites without prior authorization, enhancing security.
• Health and Safety Compliance
  • Ensures employees and visitors are fully aware of health and safety rules and regulations by presenting guidelines.
• Configurable Welcome Messages
  • Visitors automatically receive personalized welcome emails containing site-specific information.
• COVID-19 Screening
  • Integrates a self-certification process for visitors to confirm they are symptom-free as part of check-in.
• Host Notification
  • Hosts are automatically notified of visitor arrivals via call, SMS, or email.
• Self-Service Check-in & Wayfinding
  • Reduces reception bottlenecks and improves visitor experience through a self-service check-in app for tablets or kiosks.
• Powerful Metrics & Data
  • Provides live and accurate visitor management data, including in-depth audit trails of all visitor events and actions.