Virtual Branch

With Skiplino’s Virtual Branch, you can enable your customers to book virtual tickets and eliminate the need for in-person visits to your branch by utilizing the video call option instead. Experience this powerful tool to transform the way you do business and provide a modern, user-friendly experience.

Features

• Virtual Appointments: Customers book and attend appointments via video without visiting a branch.
• Automated Reminders: Reduce no-shows with timely SMS and app notifications.
• Integrated Payments: Agents can request and process payments during or after the session.
• Real-Time Feedback: Collect customer ratings instantly after each interaction.
• Performance Monitoring: Managers track service quality and agent productivity across locations.