
An intelligent CRM for car dealerships, driving sales and customer engagement through actionable insights and automated processes.
Vendor
VinSolutions
Company Website

VinSolutions CRM is designed to boost sales for car dealerships by providing actionable insights and enhancing the customer's path to purchase. It offers flexible processes and integrations to improve the experience for both car buyers and sales teams. The software aims to increase vehicle sales per month and facilitate the acquisition of more trade-ins. Key features include automated follow-ups, task assignment for sales staff via email and text templates, and performance management guidance from dedicated professionals. It provides dashboards and reports to monitor key metrics, set benchmarks, and gain in-depth insights. A mobile app allows for deal management and customer response from any device, ensuring a continuous buying experience. Inventory management is streamlined, allowing for updates to data, photos, and details across the web from a central location. Automated database maintenance cleans and updates customer records with current contact information and reconciles duplicate data. A single customer record system syncs and merges data between sales and service departments, creating a unified view of each customer through intelligent match and merge logic.
Features & Benefits
- Automated Processes: Automates customer and lead follow-ups, and assigns tasks for targeted communication via email and text templates.
- Performance Management: Provides guidance from experienced professionals to maximize CRM investment.
- Dashboards and Reports: Monitors key metrics, sets benchmarks, and offers in-depth insights to help close more deals.
- Mobile App: Enables deal work and customer response from any device, ensuring a continuous buying experience.
- Inventory Management: Effortlessly manages dealership inventory, updating data, photos, and details across the web from one central location.
- Automated Database Maintenance: Automatically cleans and updates customer records with current contact information and reconciles duplicate data.
- Single Customer Record: Syncs and merges customer data in real-time between sales and service departments for a unified customer view.