Vetstoria is a comprehensive digital platform designed specifically for veterinary clinics to streamline operations and enhance client engagement. Built by vets for vets, Vetstoria minimizes administrative workload by automating appointment booking, payments, website management, and client communication. Trusted by over 8,000 clinics worldwide, Vetstoria helps book more than 800,000 appointments monthly.

Features

• Online Booking:
  • 24/7 appointment scheduling from any device.
  • Customizable availability and doctor preferences.
  • Automated confirmations and reminders.
  • Advanced analytics to track performance.
• Websites:
  • Professionally designed, mobile-responsive websites.
  • Fully managed setup and ongoing updates.
  • Optimized for discoverability and client conversion.
• Payments:
  • Request deposits or full payments at booking.
  • Reduce cancellations and no-shows.
  • Competitive transaction rates for online and in-clinic payments.
• Chat:
  • Connect with pet owners via website, WhatsApp, or SMS.
  • Handle non-urgent queries without increasing call volume.
  • Available in English outside North America.
• Integrations:
  • Seamless compatibility with existing practice management systems.
  • Easy setup and dedicated support.
• Support:
  • Full onboarding assistance.
  • Ongoing customer support, tutorials, and knowledge base access.

Benefits

• Time Savings: Reduces phone calls and admin tasks, freeing staff for in-practice care.
• Client Convenience: Enables pet owners to book, pay, and chat anytime, increasing satisfaction.
• Revenue Growth: 41% of bookings occur outside office hours, boosting income.
• Retention: Easy-to-use tools encourage repeat visits and long-term client relationships.
• Operational Efficiency: Reception teams manage bookings independently, reducing staff strain.
• Scalability: Suitable for independent practices, corporate groups, and specialists.