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A cloud‑based dealer management system that integrates sales, service, parts, CRM, and accounting into one operational platform.

Vendor

Vendor

PBS Systems

Company Website

Company Website

Product details

PBS v10 is a dealership management system designed to support the complete operational lifecycle of automotive dealerships. It provides a unified system for managing vehicle sales, customer relationships, service operations, parts inventory, and accounting processes. The platform uses a single database architecture to ensure data consistency across departments and roles. It is intended to align with dealership workflows, enabling staff to perform daily tasks efficiently while maintaining accurate, real‑time operational and financial data.

Key Features

Vehicle Sales Management

Supports structured sales processes.

  • Lead and opportunity tracking
  • Deal structuring and pricing management

Customer Relationship Management

Manages customer and vehicle data.

  • Customer profiles and communication history
  • Follow‑ups and lifecycle tracking

Service Department Operations

Controls service workflows and scheduling.

  • Service appointment booking
  • Repair orders and technician dispatch

Parts Inventory Management

Tracks parts availability and movement.

  • Inventory control and ordering
  • Parts sales and returns tracking

Accounting and Financial Management

Handles dealership financial processes.

  • Automated general ledger postings
  • Accounts payable and receivable

Reporting and Insights

Provides access to operational data.

  • Standard and custom reports
  • Department and performance analysis

Benefits

Unified Dealership Operations

Connects all departments in one system.

  • Shared data across teams
  • Elimination of disconnected tools

Improved Workflow Efficiency

Reduces manual and repetitive tasks.

  • Automated transaction handling
  • Streamlined departmental processes

Accurate and Consistent Data

Maintains a single source of truth.

  • Real‑time data updates
  • Reduced data discrepancies

Scalability for Growth

Supports expanding dealership operations.

  • Multi‑store and dealer group support
  • Consistent system configuration

Role‑Based Usability

Aligns system access with job functions.

  • Customizable user permissions
  • Clear task‑oriented interfaces