A cloud‑based dealer management system that integrates sales, service, parts, CRM, and accounting into one operational platform.
Vendor
PBS Systems
Company Website
PBS v10 is a dealership management system designed to support the complete operational lifecycle of automotive dealerships. It provides a unified system for managing vehicle sales, customer relationships, service operations, parts inventory, and accounting processes. The platform uses a single database architecture to ensure data consistency across departments and roles. It is intended to align with dealership workflows, enabling staff to perform daily tasks efficiently while maintaining accurate, real‑time operational and financial data.
Key Features
Vehicle Sales Management
Supports structured sales processes.
- Lead and opportunity tracking
- Deal structuring and pricing management
Customer Relationship Management
Manages customer and vehicle data.
- Customer profiles and communication history
- Follow‑ups and lifecycle tracking
Service Department Operations
Controls service workflows and scheduling.
- Service appointment booking
- Repair orders and technician dispatch
Parts Inventory Management
Tracks parts availability and movement.
- Inventory control and ordering
- Parts sales and returns tracking
Accounting and Financial Management
Handles dealership financial processes.
- Automated general ledger postings
- Accounts payable and receivable
Reporting and Insights
Provides access to operational data.
- Standard and custom reports
- Department and performance analysis
Benefits
Unified Dealership Operations
Connects all departments in one system.
- Shared data across teams
- Elimination of disconnected tools
Improved Workflow Efficiency
Reduces manual and repetitive tasks.
- Automated transaction handling
- Streamlined departmental processes
Accurate and Consistent Data
Maintains a single source of truth.
- Real‑time data updates
- Reduced data discrepancies
Scalability for Growth
Supports expanding dealership operations.
- Multi‑store and dealer group support
- Consistent system configuration
Role‑Based Usability
Aligns system access with job functions.
- Customizable user permissions
- Clear task‑oriented interfaces