Manage collections, customers, and processes

With V-smart libraries enjoy the benefits of a browser-based environment, offering convenient access through a visually appealing and customizable interface to circulation, cataloguing, acquisitions, serials, reporting, and Web Opac. V-smart is a comprehensive solution to showcase and manage collections of any kind.

Improve customer management

• Registration via multiple channels, including self-registration via a wizard-process, form-based manual input, and import from file.
• Housebound reader services, including history tracking, SDI alerting based on interests and online warnings for items previously issued to the same borrower.
• Manual or automated blocks and suspensions for overdue fines, current fines, items that have been returned too late, expired membership.
• Various notices can be sent by post, email, telephone, and SMS.
• Integrated CRM capabilities allow registration of any customer contact type including follow-up controlled by a trigger-based warning mechanism.
• Interfaces with external CRM applications (Salesforce®, Microsoft® CRM Dynamics), which have deep links back to V-smart.

Control circulation transactions, payments, and inventory

By combining flexibility with functionality, the circulation module facilitates vital processes, such as loans, returns, renewals, payments, reservations, item, and inventory management. The library can define its own circulation parameters to meet institution wide and branch specific requirements.

• Current circulation status is always visible in the online catalogue.
• Payment support for sale items including discarded books, local publications, and DVDs.
• Inventory control helps to keep track of location and status of each item in the collection.

Innovative cataloguing and metadata management

• Library controls the definition of the data structure and the relationships between records.
• Built-in full-text editing graphical editor, offering options such as Z39.50, SRU search and retrieval, access to authority files, cut-and-paste, drag-and-drop, and undo.
• Unlimited number of templates.
• Supports a range of standard data formats and protocols, such as MARC21, UNIMARC, Dublin Core, Getty, XML, SRU, Z39.50, and Unicode.
• Indexes can be both specific to a database or work across databases—regardless of the underlying format.
• Powerful tools for metadata management, including global change, import and export of both bibliographic and authority records, global delete, and matching and merging.

Take control

Speed up the ordering process

The acquisitions module enables control of the ordering process for different types of orders: purchases, gifts, consignments, approvals, external orders, retrospective orders, urgent orders, or a combination of these.

• Order management: Supports pre-defined order patterns for material types, locations, and budgets.
• Budget control: Manage multiple budgetary accounting models with a simple year end processing.
• Invoices management: Manage end-to-end invoicing from pro-forma invoices to credit notes creation. Electronic data interchange (EDI) is available for electronic exchange of data with vendors through the support of the EDIFACT standard and is supported for orders, quotes, invoices and order responses.

Easy registration of Serials

The serials module facilitates complete control of subscriptions, electronic resources, and circulation. It is linked to the Acquisitions module to manage all financial aspects and benefit from extensive reporting tools.

• Predicts receipt of forthcoming issues, based on daily, weekly, monthly, yearly, and any other predictable pattern.
• The library only needs to define the data once and the system will henceforth display all predicted items on a single screen.
• Immediate display of received items in Web Opac.
• Sophisticated claims mechanism to manage non-received items.
• Supports and differentiates free, paid, and membership subscriptions.
• Supports receipt of non-predicted items such as extra or special issues, yearbooks, supplements, and festschrifts.

More than an ILS

V-smart offers rich functionality in all standard modules (cataloguing, circulation, acquisitions, serials, and Web OPAC) in one fully integrated solution.

Format-agnostic solutions

Manage any type of metadata and any type of material.

Integrated CRM features

Application and toolbox at once.

Open technology that runs on all common browsers

Chrome, Edge, Firefox and Safari.

Presents all data

Whatever its source, its format and its storage location.

Offers a modern interface

Attracts young generations.

Saves time and money

Focuses on your main asset: Your customers.