Utilities Pro, powered by Incode, is a comprehensive billing and account management solution designed for municipal and independent utility authorities. It streamlines the complexities of billing, scheduling, and reporting through automation, accommodating various billing methods such as consumption-based, flat-rate, assessment, and installation agreement billing, along with miscellaneous charges. Key Features and Benefits:

• Centralized Data Management: Reduces data entry and enables information sharing with a centralized contact and parcel database.
• Integrated Cash Collection: Provides full cash collection and receipting integration.
• Advanced Reporting and Analysis: Offers extensive reporting and querying functionality, enabling mapping and GIS spatial analysis.
• Mobile Empowerment: Empowers employees in the field with mobile technology, exporting meter data from handheld, touch, automatic, radio, and fixed-based reading devices.
• Customizable User Experience: Customizes the user experience with client-defined codes, fields, and processes.
• Document Management Integration: Integrates document management and output processing.

Additionally, Utilities Pro offers various applications to meet unique utility needs:

• Utility Access: Provides customers with secure, online access to utility information and bill payment options.
• Interactive Voice Response (IVR): Allows customers to access information and make payments by phone.
• Smart Meter Access: Empowers the public with real-time insight into consumption data from the utility’s smart meter system. By leveraging these features, Utilities Pro enhances operational efficiency, improves customer service, and ensures accurate and timely billing and reporting for utility authorities.