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Userpilot PlatformUserpilot

Userpilot is a product growth platform that enables SaaS companies to create personalized in-app experiences. It helps improve user onboarding, feature adoption, and retention by delivering contextual guidance and insights without requiring code, empowering teams to optimize every stage of the user journey.

Vendor

Vendor

Userpilot

Company Website

Company Website

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Product details

Userpilot Platform

Userpilot is a no-code product growth platform that empowers SaaS companies to enhance user onboarding, drive feature adoption, and increase customer retention. It enables product teams to create personalized in-app experiences, gather user feedback, and analyze behavior—all without relying on engineering resources 

Features

  • User Onboarding: Build interactive walkthroughs, checklists, and tooltips to guide users through product features.
  • Product Analytics: Track user behavior, feature usage, and retention with funnels, paths, and cohort analysis.
  • User Feedback: Collect in-app feedback using NPS surveys, microsurveys, and custom forms.
  • Session Replay: Watch real user sessions to identify friction points and improve UX.
  • Segmentation: Target experiences based on user behavior, attributes, or lifecycle stage.
  • A/B Testing: Experiment with different onboarding flows or UI elements to optimize engagement.
  • Integrations: Connect with CRMs, analytics tools, and data platforms to enrich user insights 1 2.

Capabilities

  • No-Code Builder: Create and deploy in-app experiences without writing code.
  • Behavior-Based Triggers: Launch experiences at the right moment based on user actions.
  • Custom Dashboards: Visualize product health and performance across teams.
  • Privacy & Compliance: GDPR-compliant with data masking and secure session recording 1.

Benefits

  • Faster Time-to-Value: Helps users discover value quickly through contextual onboarding.
  • Higher Feature Adoption: Encourages users to explore and use more product features.
  • Improved Retention: Reduces churn by addressing friction and improving user experience.
  • Data-Driven Decisions: Combines analytics and feedback to guide product strategy.
  • Scalable Growth: Supports product-led growth strategies across user segments and platforms.

Editions

Userpilot offers multiple pricing tiers tailored to different business needs:

  • Starter: For small teams looking to improve onboarding and basic analytics.
  • Growth: Includes advanced segmentation, feedback tools, and integrations.
  • Enterprise: Offers full customization, dedicated support, and enhanced security features.
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