The Userlane platform is designed to make any software application easy to use by guiding people through processes in real-time and offering on-demand support directly within applications.
Vendor
Userlane
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Discover the power of Userlane Analytics
Userlane is a digital adoption platform designed to make any software application easy to use. It provides interactive, step-by-step guides and on-demand support directly within applications, helping users navigate and complete tasks effortlessly.
Analyze adoption, optimize experiences Get a real-time view of digital transformation progress in your organization. Delve deeper into user behaviors across different applications and analyze engagement levels so you can optimize user experiences.
Engage employees Uncover and mitigate critical process risks, maximize productivity and help your people form meaningful habits by providing guidance through any process or application. Integrate data, support channels, and documentation into one source of truth, instantly accessible from any software application.
Short Description
Userlane simplifies software use with real-time, in-app guidance and support, enhancing user adoption and productivity.
Product Description
Userlane is a digital adoption platform designed to make any software application easy to use. It provides interactive, step-by-step guides and on-demand support directly within applications, helping users navigate and complete tasks effortlessly.
Features
- In-App Guidance: Offers interactive, step-by-step guides that help users complete tasks within the software, reducing the learning curve.
- Real-Time Support: Provides on-demand assistance directly within the application, ensuring users get help exactly when they need it.
- Analytics and Reporting: Tracks user engagement and adoption, providing insights to optimize user experience and improve software utilization.
- Content Creation: Allows for the creation of customized interactive guides and communication flows, tailored to specific user needs.
- Context-Sensitive Help: Delivers relevant support content based on user actions, promoting efficient and effective use of the software.