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User FeedbackSentry

Collect real-time user feedback with debugging context to pinpoint issues and understand user impact on your application.

Vendor

Vendor

Sentry

Company Website

Company Website

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Product details

Sentry User Feedback allows you to collect real-time feedback from your users, providing valuable debugging context such as session replays, related errors, URLs, and device tags. This helps you pinpoint exactly where something went wrong in your application and understand how it impacts your users. With User Feedback, you can detect bugs that only your users can spot, improve the user experience by identifying pain points, and demystify errors by getting user-generated feedback on Sentry-surfaced errors. The crash-report modal highlights issues actively reported by users, ensuring you address critical problems quickly. User Feedback is included in all Sentry plans at no additional cost, making it an accessible and powerful tool for enhancing your application's quality and user satisfaction. You can customize the feedback widget to match your site's look and feel and integrate it seamlessly into your existing workflow.

Features:

  • Detect bugs only your users can spot: See problems you otherwise wouldn’t have on your radar, such as permission issues, broken links, typos, or misleading labels.
  • Improve the UX: Identify and fix pain points in the customer journey by understanding where users are rage clicking, dead clicking, or simply getting confused.
  • Demystify errors: Get user-generated feedback on a Sentry-surfaced error and see exactly what went wrong with their associated replay to debug the problem faster.