Usability Testing Platform

Userfeel is a remote usability testing platform designed to help businesses improve digital experiences by gathering real user feedback. It offers flexible, pay-as-you-go testing without subscriptions, supporting over 40 languages and a global panel of over one million testers. Userfeel enables companies to test websites, apps, and prototypes across devices, demographics, and formats, delivering actionable insights through video recordings, surveys, and usability metrics.

Features

• Pay-as-you-go pricing with no monthly fees
• Testing in over 40 languages with multilingual feedback
• Access to 1M+ high-quality testers from 40+ countries
• Demographic filtering by age, gender, location, language, and web experience
• Unlimited screener questions for precise tester selection
• Moderated and unmoderated testing options
• Use of own testers with scheduling tools and compensation options
• Device flexibility: desktop, mobile, tablet, and app testing
• Custom tasks, questions, and ratings formats
• Video session notes and highlight video creation
• Voice transcription with searchable transcripts
• SUS (System Usability Scale) scoring per test
• Team collaboration with unlimited users and shared notes
• Free replacement for low-quality test sessions
• Tester lists for consistent re-testing
• Surveys for quantitative feedback

Capabilities

• Rapid usability testing across global markets
• Deep user behavior analysis through video and voice feedback
• Controlled test environments with customizable tasks
• Scalable testing for prototypes, live sites, and mobile apps
• Longitudinal usability tracking via SUS scores
• Collaborative analysis and reporting for teams
• Multi-phase study support with consistent tester pools
• Quantitative and qualitative data collection

Benefits

• Improved user experience and conversion rates
• Fast identification of usability issues and bugs
• Cost-effective testing without subscription commitments
• Diverse and targeted user feedback
• Enhanced team collaboration and decision-making
• Reliable and repeatable testing processes
• Streamlined reporting and stakeholder communication
• Flexibility to test any digital product on any device