Urbint Damage Prevention is an AI-driven software solution designed to protect critical infrastructure from third-party excavation damage. It analyzes 811 or One Call tickets, GIS asset data, and historical outcomes to identify the riskiest excavations and signal where preventative actions are needed. The platform helps utilities and infrastructure operators stop incidents that threaten reliability, safety, and community well-being. Using Urbint’s proprietary Model of the World and artificial intelligence, the system delivers accurate, real-time risk insights. It integrates seamlessly with existing ticket management systems, locate companies, and enterprise software, enabling risk-based decision-making regardless of how organizations manage their excavation workflows.

Features

• Risk-Based Ticket Management:
  • Prioritize tickets based on risk to ensure critical assets are marked before digging.
  • End-to-end damage prevention program with fast, easy-to-use ticket management.
• High-Risk Excavation Identification:
  • Reviews all 811/One Call tickets to highlight underground assets most at risk.
  • Alerts for excavations near critical facilities like hospitals, schools, and emergency services.
• No Call Excavation Detection:
  • Identifies areas with unreported excavations using leading indicators.
  • Targets excavating companies least likely to contact 811 and high-volume construction zones.
• AI-Powered Risk Insights:
  • Combines ticket data, GIS asset data, historical outcomes, and proprietary environmental modeling.
  • Continuously adapts to reflect real-world changes for up-to-date risk visibility.
• System Integration:
  • Works with third-party locate companies, ticket management systems, and enterprise software.
  • Enables risk-driven action regardless of existing workflows.

Benefits

• Prevent Costly Incidents:
  • Avoid asset damage that could lead to service disruption, bad press, and safety hazards.
• Improve Community Safety:
  • Focus on excavations near densely populated or sensitive areas to reduce public risk.
• Enhance Outreach Campaigns:
  • Use no-call analysis to guide education and municipal engagement for safer digging practices.
• Increase Operational Efficiency:
  • Prioritize resources and interventions based on real-time risk data.
• Reduce Unreported Excavations:
  • Identify and address areas with frequent non-compliance to improve long-term safety.
• Adaptable & Scalable:
  • Integrates with existing systems and scales across service territories and asset types.