Overview

TicketManager for Salesforce is a cloud‑based solution that embeds ticket and event management directly into your Salesforce CRM. It allows companies to assign, manage, and analyze tickets and client entertainment from within Salesforce — streamlining processes, enforcing compliance, and measuring the ROI of corporate hospitality programs.

Features and Capabilities

• True Salesforce Integration: Provides secure, native integration rather than simple data push‑and‑pull.
• Lightning‑Ready: Compatible with the Salesforce Lightning interface for a modern, responsive user experience.
• Ticket & Event Management: Enables creation of events of any scale — from small game tickets to large client events — directly in Salesforce.
• Invitation Tracking & Attendance: Manage and track invitations, guest status, and check-ins within Salesforce.
• Business Impact / Analytics Engine: Provides real‑time analytics to measure how ticketing and client entertainment affect business, helping to prove ROI.
• Security & Compliance: Customer data is secured within the Salesforce CRM environment.
• Optimized Guest Decisions: Allows companies to invite the right customers based on opportunities, account data, and business criteria.
• Real-Time Check-In: Track which guests actually attend events in real time.
• Scalability: Suitable for companies of different sizes; used by large enterprises to mid-sized organizations.
• Ticket Utilization Optimization: Helps manage and reallocate ticket inventory to maximize usage rates and minimize waste.