The Unified Search and Archiving solution centralizes digital communications—voice, video, chat, email, and files—into a single searchable repository to accelerate regulatory responses, internal investigations, and legal discovery. It removes legacy silos between voice and email archives, aggregates multi-platform conversations, and reconstructs conversation flow across modalities and identities. The platform leverages machine learning and generative AI to summarize long chat timelines, surface potential risks, and provide visualizations such as participant graphs and document-sharing timelines. Reviewers can replay unified conversations chronologically, export records for legal or audit purposes, and apply selective or compliant archiving policies. With certified integrations across common UC and collaboration platforms, the product aims to deliver complete records, faster response times, and clearer context for compliance, legal, and security teams.

Features & Benefits

• Unified Conversation Replay: Reconstructs and plays back a user's communications across chat, voice, video and enterprise social platforms in a single timeline view.
• Conversation Summary (Generative AI): Uses generative AI to extract key topics and summarize lengthy chat histories for faster compliance review.
• Document Sharing Timeline: Provides a timeline view showing where and when documents were shared and who accessed them across communication streams.
• Participant Communication Graph: Visualizes relationships and communication patterns between participants across platforms to quickly identify connections and interaction scope.
• Unified Identity and Cross-Platform Search: Unifies multiple user identities and searches across disparate UC and collaboration systems to ensure complete records are located.