Unicommerce is a SaaS platform that streamlines and automates end-to-end e-commerce and retail operations for brands, retailers, and logistics providers. It offers a comprehensive suite of tools for managing inventory, orders, warehouses, returns, shipping, and omnichannel retail across both online and offline channels. The platform integrates with leading marketplaces, logistics providers, and ERP/accounting systems, enabling centralized control and real-time synchronization of business processes. Unicommerce is designed to support businesses of all sizes, from startups to large enterprises, and is sector-agnostic, making it suitable for a wide range of industries and business models.

Key Features

Warehouse Management System Automates and optimizes inventory and warehouse operations.

• Real-time stock tracking and management.
• Customizable workflows for B2C and B2B needs.
• Multi-location inventory control.

Order Management System Centralizes multi-channel order processing and fulfillment.

• Real-time order syncing across platforms.
• Automated order allocation and processing.
• Single dashboard for all sales channels.

Inventory Management System Ensures accurate inventory control and reduces errors.

• Automated inventory updates and reconciliation.
• Distinguishes good/bad inventory and minimizes returns.
• Real-time stock visibility across channels.

Omnichannel Retail Management Unifies online and offline inventory and sales.

• “Ship from Store” and hyperlocal delivery options.
• Seamless integration with POS systems.
• Centralized management for physical and digital stores.

Seller Panel Facilitates marketplace vendor and supply-side management.

• Vendor onboarding and management tools.
• Supply chain operations automation.

Shipping Automation & Courier Aggregation Streamlines logistics and reduces shipping costs.

• Automated courier allocation and rate comparison.
• Integration with major logistics providers.
• End-to-end shipment tracking and notification.

Returns & Exchange Management Improves post-purchase customer experience.

• Automated returns and instant refunds.
• Smart exchange workflows starting from the website.

Customer Engagement & Retention Boosts sales and loyalty through marketing automation.

• Personalized SMS/WhatsApp campaigns.
• Subscriber growth tools and gamification.
• Abandoned cart recovery and rewards.

Payment Reconciliation (UniReco) Automates financial reconciliation for orders and returns.

• Matches orders, payments, and returns across marketplaces.
• Real-time discrepancy resolution.

275+ Integrations Connects with marketplaces, ERPs, logistics, and accounting.

• Plug-and-play integrations (e.g., Amazon, Flipkart, Shopify, SAP).
• Centralized view and control of all business operations.

Benefits

Operational Efficiency Reduces manual processes and errors, improving productivity.

• Automation of routine tasks (order, inventory, shipping).
• Centralized dashboard for streamlined management.

Scalability Supports businesses as they grow across channels and geographies.

• Handles from 10 to 5 million+ orders per month.
• Adaptable to both small businesses and large enterprises.

Cost Savings Minimizes fulfillment and shipping costs.

• Optimized inventory and logistics reduce overhead.
• Automated reconciliation prevents revenue leakage.

Improved Customer Experience Enhances satisfaction and loyalty through faster, error-free service.

• Real-time order tracking and notifications.
• Seamless returns, exchanges, and refunds.

Compliance and Security Ensures regulatory compliance and data protection.

• Automated tax and invoice generation.
• ISO 27701 & 27001 certified for data security.