Save up to 2.5% of your monthly GMV with UniCapture VMS

Protect your profits with Unicapture – VMS (Video Management Solution) for eCommerce sellers that helps in faster claim settlement, eliminates packing errors, and gives you visual traceability across every warehouse touchpoint.

Up to 2.5% of your monthly GMV leaks due to delayed or rejected claims. Most sellers face the same 4 challenges

No First-Hand Video Proof

Sellers don’t have their own order-level video evidence ready when claims arise — leading to rejections.

Dependency on Third-Party Footage

Relying on CCTV vendors or warehouse security for footage delays claims and adds unnecessary hassle.

Manual Video Retrieval

Teams waste hours scrubbing through footage, matching timestamps, and cutting clips — slowing claim resolution.

No Visibility on Packing Efficiency

There’s no system to track how accurately or efficiently orders are being packed, leading to avoidable errors and losses.

How UniCapture helps you settle up to 99.93% claims faster

From false returns to courier damage and marketplace proof checks — UniCapture helps you capture short, timestamped videos and photos during packing and returns, stores them securely in the cloud, and links a unique identifier to a video. So every shipment you send out is backed by verified, claim-ready proof.

When Returns Come Back Wrong

Customers send back swapped or damaged products — and you get blamed. UniCapture records every packed order, timestamped and linked to its ID, proving your shipment left in perfect condition.

When couriers cause damage

With UniCapture’s forward and reverse flow recording, you can show exactly where damage happened, protecting your payout and peace of mind.

When marketplaces ask for proof

Stay compliant with Amazon SAFE-T, Flipkart SPF, Myntra PPP, and Meesho SAFE — UniCapture prepares claim-ready video evidence in seconds.

Get instant video proof in 4 simple steps with UniCapture

UniCapture captures short, timestamped videos and photos during packing and returns, stores them securely in the cloud, and links them to unique identifiers. Every shipment is backed by verified, claim-ready proof.

• Scan Order
• Record & tag to unique identifier
• Upload Securely
• Retrieve Instantly

UniCapture not only helps in winning claims but also boost efficiency across your warehouse

Recover up to 5% in Stock Value

• Stop supplier-side losses before they start.Record every inbound delivery for full transparency
• Detect and dispute shortages instantly
• Maintain stock integrity and accelerate sellable stock availability

Improve packing efficiency by up to 15%

• Know how much time does your staff takes to pack ordersTrack every pick and pack action
• Fix packing errors before dispatch
• Boost picker-packer accountability and speed

Ensure 100% Dispatch Accuracy in B2B bulk orders

• Protect your high-ticket shipments and B2B relationships.Timestamp and verify every loading event
• Eliminate chargebacks and retail penalties
• Strengthen partner confidence with verified proof

Claims Resolution – Reduce Processing Time by 70%

• Win disputes faster with auto-tagged visual proof.Retrieve marketplace-ready evidence in seconds
• Comply with Amazon SAFE-T, Flipkart SAFE, and courier partner programs
• Improve claim acceptance rate by over 50%

More than just a product, we are your partner in growth

• Go live within 24 hours
• Dedicated Support & training
• Scalable & Reliable
• Enterprise grade security

Settle Your Claims Faster and Protect Your Profits

Comprehensive evidence capture and management for e-commerce sellers

Auto Video & Photo Capture

Proof is recorded automatically — no manual steps, no missed evidence.

Condition Tagging

Mark returned items Good or Bad for accurate claim handling.

Order-Linked Evidence

Each recording tied to a unique identifier for quick retrieval.

Secure Cloud Storage

Data safely stored and instantly accessible for disputes.

Forward & Reverse Flow

Visibility on dispatch and return — proof for both ends of the journey.

Camera-Agnostic Setup

Works with any camera through your browser — no extra devices.