Ulula is a digital platform designed to enhance transparency and resilience in global supply chains. It empowers organizations to engage workers and communities anonymously and in real time, helping to identify, prevent, and manage human rights impacts. Ulula supports Human Rights Due Diligence (HRDD), ESG performance tracking, and social compliance through scalable, multilingual, and multichannel communication tools.

Features

• Surveys: Expert-designed, field-tested questionnaires to measure sentiments on well-being, working conditions, environmental impacts, health, and safety.
• Grievance Mechanism: Anonymous reporting and resolution system to manage workplace issues and risks.
• Broadcast & Alerts: Real-time communication tools to disseminate critical information across supply chains.
• Training & Resources: Digital training modules and educational content for workers and communities.
• Dashboard & Analytics: Centralized platform for monitoring engagement, analyzing feedback, and tracking performance indicators.
• Multichannel Communication: Supports SMS, WhatsApp, IVR, Android/iOS apps for broad accessibility.
• Multilingual Support: Operates in over 60 languages, including indigenous dialects.
• Confidential Engagement: Ensures safe, anonymous communication to foster honest feedback and protect participants.
• Remote Assessments: Conduct assessments aligned with international standards and sustainability requirements.

Benefits

• Real-Time Risk Identification: Enables early detection and remediation of workplace and community issues.
• Business Continuity: Supports seamless risk management and operational resilience.
• ESG Impact Measurement: Tracks social, environmental, and governance performance for ethical investment and disclosure.
• Social Compliance Simplification: Facilitates remote audits and assessments aligned with global regulations.
• Supply Chain Visibility: Extends monitoring beyond Tier 1 suppliers to improve accountability and reduce reputational risk.
• Global Reach: Engaged over 2.2 million people across 50+ countries in 60+ languages.
• Scalable Engagement: Automated, two-way communication at scale for continuous improvement.