Overview

Ultra Mobile is a prepaid mobile service provider offering flexible monthly and multi-month plans that combine nationwide talk, text, and tiered high-speed data with international calling credits and international calling to many destinations. Plans include eSIM support, hotspot data allocations, multi-month discounts, and options for pay-as-you-go or full unlimited tiers — aimed at customers who want low-commitment, internationally friendly wireless service.

Features and Capabilities

• Plan Types & Bundles: Ultra offers multiple prepaid tiers (4GB, 8GB, 12GB, 24GB, Unlimited, Unlimited+), plus 1/3/6/12-month bundled discounts and PayGo options.
• International Calling & Credits: Free or included calls/texts to 90+ destinations and monthly international call/roaming credits on certain plans.
• Data & Hotspot: High-speed data caps per tier (including sizable hotspot allowances on unlimited tiers); heavy-use thresholds may affect speeds during congestion.
• Network & Coverage: 5G & 4G LTE service provided on the nation’s largest 5G network (MVNO on that partner network), with Wi-Fi calling supported.
• Device & SIM Support: eSIM and physical SIM kits available; BYOP (bring your own phone) supported with SIM kits and activation options.
• Activation & Management: Online activation, an account/app for plan management, and options to change plans, set auto-renew, or buy multi-month packages.
• Retail & Distribution: Retail SIM kits and exclusive retailer deals (multi-channel distribution including online store and retail partners).
• Special Perks & Promotions: Limited-time deals, periodic plan upgrades, and promos (e.g., increased data caps without price increases).