uberAgent brings new insights to the Citrix platform

Improve user experience and security by leveraging uberAgent's in-depth visibility into user experience, system performance, and security across physical and virtual endpoints.

Overview

With uberAgent, IT administrators and architects get rich metrics for operations, IT security, SLA compliance, size and capacity planning, and license compliance across their entire environment. The lightweight agent provides detailed information about applications, networks, and more so admins can easily diagnose and fix issues for faster time to resolution. uberAgent can monitor Citrix as well as non-Citrix workloads so you can consolidate vendor sprawl and gain a more holistic picture of your environment. Integrated with Splunk Enterprise and Splunk Cloud, uberAgent data can be used with Splunk AI to automate processes and detect risky events. Whether you are using app and desktop virtualization, NetScaler, web and SaaS applications within the browser, or any other Citrix platform capability, uberAgent tracks reliability and performance along with deep security visibility.

Deep insights across your whole enterprise

Monitor a wide range of metrics across your environment with one lightweight agent.

Monitor and optimize sessions, machines, and web apps

Gain deeper insight into sessions, machines, and web apps across your environment. uberAgent includes digital experience scores, which analyze data from application, session, and machine performance, so you can easily gauge performance and experience.

Simplify troubleshooting

Resolving one issue for a single machine may be simple, but when the issue affects dozens or hundreds of computers, uberAgent simplifies the process of finding correlations. With high-quality data from your entire environment, you can easily drill down to find the root cause of any IT issue.

Maximize your IT resources

Track resource usage and average session footprints so you know when you need to upgrade your capacity or when you have unused resources. uberAgent can also track application usage, which can be used for license audit use cases to see if you're over- or under-licensed, or to determine which applications need to be considered in a migration plan.

Secure configurations

uberAgent conducts periodic checks to ensure secure configurations for line of business applications, improving your application and operating system security consistency. You can even customize your checks to verify your state against your own security and compliance policies.

Detect threats ahead of time

The Threat Detection Engine from uberAgent detects threats and risky behavior using granular data from machines, applications, and users. You can trace every process, analyze call chains in real time, and track network connections per user, network target, application or endpoint.