Modern patient text messaging

Improve the patient experience and care adherence with real-time, two-way text messaging from your office number or website.

These aren’t your average text messages Go beyond a simple SMS. Solutionreach’s real-time, two-way texting gives you all of the tools you need for fast, effective patient communication.

• Obtain HIPAA consent
• Answer patient questions
• Categorize texts by importance
• Confirm prescriptions
• Request payments
• Collect images (insurance info, progress, injuries, etc.)
• Schedule (or reschedule) patients without picking up the phone
• View and download complete conversation history
• Access relevant patient information and view the appointment calendar
• Text from the desktop or mobile app
• Start conversations with prospects and patients right from your website

Save time The average phone call takes 4-8 minutes. The average text message takes 30 seconds.

Improve communication Patients are 2X more likely to respond to a text message than a phone call.

Schedule more patients 43% of patients would contact a practice more often if they could text them directly.

Features

• Real-Time Messaging: Communicate instantly with patients through secure, HIPAA-compliant text conversations.
• Reduced Phone Calls: Minimize call volume by handling scheduling, billing, and inquiries via text.
• Appointment Confirmations: Patients can confirm or reschedule appointments directly through text.
• Centralized Communication: Manage all patient conversations in one dashboard for efficiency.
• Improved Patient Experience: Offer convenient communication that meets patients where they are.