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TrustPortal PlatformTrustPortal

TrustPortal is an enterprise platform for agentic hyperautomation, orchestrating people, robots, digital services, and AI in real time for end-to-end process automation.

Vendor

Vendor

TrustPortal

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Company Website

Product details

The TrustPortal Platform empowers enterprises to achieve comprehensive, end-to-end process automation across any channel, system, or environment without requiring the replacement of existing infrastructure. It serves as a central hub for orchestrating human workforces, robotic process automation (RPA) bots, various digital services, and artificial intelligence capabilities in real time. The platform is designed to augment current operations, automate complex processes, and facilitate future growth by integrating diverse technologies seamlessly. TrustPortal's architecture prioritizes high-speed automation and scalability, supporting mission-critical services with low-latency responsiveness. Its unique approach includes lightweight API MiniBots for direct system interactions and asynchronous Task MiniBots for parallel backend processing. The platform also dynamically generates secure, contextual, and role-based user interfaces, enhancing user experience and reducing operational errors and training time. With robust security features, including triple-layer encryption and a Zero Trust Architecture, TrustPortal ensures data integrity and compliance with stringent industry standards like GDPR, PSD2, PCI, and SOC2 Type2. It offers extensive integration capabilities, connecting with multi-vendor RPA solutions, enterprise systems (CRM, ERP, BPM), AI/GenAI platforms, and various omnichannel touchpoints, making it a versatile solution for complex enterprise automation needs.

Features & Benefits

  • Core Capabilities
    • Delivers high-speed automation through innovative bot technologies and dynamic user interfaces.
    • API MiniBots: Handle real-time system interactions via lightweight, resilient API calls for fast, direct integrations.
    • Task MiniBots: Automate and execute backend processes asynchronously and in parallel with other bots or systems, supporting real-time operations at scale.
    • Dynamic Digital UIs: Generates secure, contextual, and role-based user interfaces in real time, reducing errors, training time, and handling effort across desktop, mobile, and embedded interfaces.
    • Robot & System Orchestration: Orchestrates multiple RPA robots (e.g., Blue Prism, UiPath, Automation Anywhere, Microsoft PowerAutomate) and enterprise systems simultaneously within a single, no-code environment.
  • Security & Compliance
    • Designed with enterprise-grade security and adherence to global compliance standards.
    • Triple-Layer Encryption: Utilizes RSA 2048-bit public/private key pairs per user, TLS 1.2 secure HTTPS communication, and Blockchain-style digital signatures for tamper-proof data.
    • Zero Trust Architecture: Ensures TrustPortal never stores or accesses decryption keys, encrypts data at rest and in transit with AES-512, and employs a pull-only SaaS model to prevent unsolicited access.
    • Compliance Standards: Fully compliant with GDPR, PSD2, PCI, SOC2 Type2, and supports DLP policies and Cloud Security Alliance CAIQ, alongside intrusion detection, audit trails, and role-based access control.
  • Integration Ecosystem
    • Works seamlessly with existing infrastructure and a wide array of enterprise tools and channels.
    • Multi-Vendor RPA Support: Compatible with leading RPA platforms like Blue Prism, UiPath, Automation Anywhere, NICE, and Microsoft PowerAutomate.
    • Enterprise Systems Integration: Connects with major CRM (Salesforce, Microsoft Dynamics), ERP (SAP, Oracle), and BPM (ServiceNow, Pega) systems, including legacy systems via screen-based RPA and API MiniBots.
    • AI & GenAI Integration: Supports integration with Generative AI platforms and tools for enhanced decision-making, prediction, and content generation.
    • Omnichannel Integration: Connects to various communication channels including voice, chat, IVR, email, mobile apps, web portals, and IoT devices.
  • Enterprise-Grade SaaS Deployment
    • Delivers the full power of HyperAutomation in a real-time, scalable, and highly secure cloud environment with minimal overhead.
    • Private by Design: Provides a single-instance SaaS model where each customer receives their own fully separated environment with isolated resources.
    • Real-Time Performance: Orchestrates high-volume, mission-critical services at scale with low-latency responsiveness.
    • Scalable by Design: Built to scale effortlessly from small teams to global operations with tens of thousands of users, remaining cost-effective across all growth stages.
    • Global Flexibility: Deployable in any AWS region worldwide to meet localized compliance and global business operation needs.
    • Minimal Overhead: Requires no software installation or infrastructure management, enabling rapid implementation and faster outcomes.