Tridion Docs - the #1 intelligent content platform for technical knowledge. Easily govern and deliver multilingual product and support information, procedures and guidelines with our enterprise DITA CCMS.

Swap document chaos for content confidence 

Your world moves fast. Staff and customers need real-time access to technical information that’s current, compliant and tailored to their context.  When your content is trapped in static documents that lack proper governance, information gets out of date and users are confused.  Managing this chaos is a costly drain on time and resources. But with Tridion Docs, you can manage the complexity with confidence. This enterprise DITA Component Content Management System (CCMS) turns your mission-critical information into intelligent content - reducing your risk, boosting your productivity and delivering better content experiences.

Key benefits of a DITA-based CCMS

Go to market faster - Reduce duplication, speed up internal and regulatory approvals and streamline workflows

Work smarter, not harder 

End copy and paste by reusing intelligent content components

Put everyone on the same page 

Collaborate at the source without endless copies and emails

Upgrade your governance 

Guarantee your content is always accurate, compliant and traceable

Create once, publish everywhere (COPE) 

Publish dynamically to multiple channels from a single source

Transform content experiences 

Slash costs and delight employees and customers with contextual, self-service content

Go to market faster

Reduce duplication, speed up internal and regulatory approvals and streamline workflows

The Tridion Docs advantage

Outperforms competitors

Tridion Docs’ performance was scrutinized in 11 categories across business and technology criteria. It outperforms the competition in 8 of the categories, providing the most solid foundation for your current and future content challenges.

Complete content lifecycle management

Tridion Docs is an end-to-end structured content solution with a single source of truth that joins up the way your content is created, translated, managed, delivered and consumed.

Trustworthy translation

Tridion Docs’ close integration with RWS language technologies streamlines translation and localization processes and assures high-quality content in any language.

Powered by AI

Generative AI and semantic AI work in tandem through enriched metadata and knowledge graphs, helping people get to their goals faster and assisting authors to draft content more efficiently.

Built to handle complexity

Tridion Docs is unmatched in managing high volumes of concurrent, interdependent content variations across multiple products, geographies, languages and channels.

Secure. Stable. Scalable.

Enterprise-grade quality and security certifications, an interoperable architecture, and cloud, hybrid and on-premises options mean you can rely on Tridion Docs every step of the way.

Take your content further

Tridion Docs is a composable platfom, made up of a series of modules to meet your exact needs.

Content Experiences

Tridion Docs Genius Reach goals faster with intelligent content discovery, using trustable chat, smart recommendations, advanced intent-based search, guided experiences and traditional portal-style information delivery. Dynamic Experience Delivery (DXD) Dynamically deliver information to any digital touchpoint through our headless publishing capabilities, securely delivering content fluidly over any channel.

Content Collaboration

Draft Space Write your content in a familiar, online, Word-style interface, supported by Generative AI, while hiding the complexity of the underlying XML. Part of Collective Spaces. Review Space Involve your subject matter experts in a collaborative, easy-to-manage document review process within a secure online environment. Part of Collective Spaces.

Content Governance

Taxonomy Space Easily manage your taxonomies and knowledge models using open standards such as SKOS and EuroVoc. Organize Space Effectively manage your company's documentation and translation processes, configuring users, workflows and permissions through a user-friendly web interface.