TrengoTrengo
Go from workload to workflows with Trengo's centralised AI-powered inbox. Automate customer support and service with AI and keep the human touch.
Vendor
Trengo
Company Website
Product details
Every channel. One inbox. High season handled with Trengo
Trengo is an AI-first customer engagement platform that centralizes communication across channels like WhatsApp, email, and social media. It automates repetitive tasks, enhances team collaboration, and delivers instant, personalized customer service.
Features
- Omnichannel Inbox: Manage WhatsApp, email, Instagram, and more from one shared, AI-enhanced inbox.
- AI HelpMate: Automate up to 80% of repetitive conversations with smart, context-aware responses.
- AI Journeys: Guide customers through personalized workflows using no-code automation in 70+ languages.
- WhatsApp Business API: Engage leads and customers with automated, team-based messaging on WhatsApp.
- Team Collaboration Tools: Assign conversations, store customer data, and track performance in real time.