Overview

Translate.com’s Translation API provides a JSON RESTful interface that lets businesses automate machine translations (with optional human review) for websites, apps, support tickets, and documents. The API supports high-volume workflows, integrates with common platforms such as Zendesk, Zapier, and Shopify, and is designed for fast, secure localization at scale with pay-as-you-go and subscription options.

Features and Capabilities

• Core Translation: Automatic machine translation via a JSON REST API with synchronous and batch endpoints, returning translated text and metadata.
• Language Coverage: Supports a wide range of language pairs, with over 5,900 machine translation combinations available.
• Human Post-Editing / Hybrid Workflow: Optionally routes machine output to professional translators and proofreaders for higher accuracy and certified or legal translations.
• Integrations: Provides prebuilt integrations and examples for Zendesk, Zapier, and Shopify to automate ticket and content translation within common business platforms.
• Developer Tools & Docs: Offers open API documentation and developer endpoints for authentication, API key management, and batch processing.
• File & JSON Support: Can translate structured JSON payloads and common document formats (PDF, DOCX, PPT) or return localized JSON for automated pipelines.
• Security & Compliance: Uses TLS/SSL encryption and account-based API keys to ensure data security, with enterprise-grade privacy and compliance standards.
• Scalability & Pricing: Designed for both small-scale and enterprise throughput, offering flexible pay-as-you-go and subscription pricing with trial options.
• Use Cases: Enables translation of customer support tickets, e-commerce product content, marketing materials, bulk documents, and automated workflows.
• Support & SLAs: Provides email-based support, demo onboarding for business accounts, and defined service-level response expectations for enterprise clients.