Retailers and shoppers need better shipment visibility

Once customers have clicked the 'buy' button, their only concern is their package. Where is it? When will it arrive? Is it safe? But scattered updates, shipment incidents, and delayed arrivals will only deliver one thing: unhappy customers and overwhelmed support agents. Trusted by the world's leading retailers, AfterShip Tracking enables proactive and automated delivery updates that forefront your brand. Resolve exceptions before customers notice and get shipping performance insights to optimize your long-term carrier strategy as your retention rate and NPS grow on autopilot.

Features

• **Branded Tracking Pages: **Bring customers back to your website with a targeted tracking page tailored to the right audience, on your own domain. Customize it with your own brand assets to create a seamless buyer journey.
• **Configurable Notifications: **Reduce customer anxiety and build anticipation with real-time notifications when their order status updates. Create automated communication flows with customizable templates.
• **Apple Wallet Order Tracking: **Add orders to Apple Wallet from Shopify order status pages, tracking pages, emails, and SMS notifications. Elevate customer satisfaction with a simple and seamless tracking experience.
• **Multi-Language Support: **Quickly expand into new regions with auto-translated shipment updates on branded tracking pages and notifications. Offer a native language experience to your customers in every country.
• **AI Product Recommendations: **Drive incremental revenue by cross-selling shoppers with product recommendations on their tracking pages and notifications. Select products yourself, or let our AI offer relevant choices.
• **AI Estimated Delivery Date (AI EDD): **Display delivery date estimates across multiple touchpoints. Increase sales conversion, set customers’ expectations, and offer customers peace of mind.