Route provides package tracking and shipping protection solutions to enhance customer experience and streamline post-purchase processes.

Key Features

Package Tracking Tracks packages across multiple carriers.

• Real-time updates
• Web, app, email, and SMS notifications

Shipping Protection Protects orders against loss, theft, or damage.

• Instant issue resolution
• Licensed shipping protection

AI-Driven Product Recommendations Offers personalized product suggestions.

• Tailored recommendations
• Increases customer engagement

Carbon Neutral Shipping Reduces environmental impact.

• Carbon offset for shipments
• Eco-friendly shipping options

Integration with Zendesk Streamlines customer support.

• File claims directly from Zendesk
• Reduces support tickets

Benefits

Efficiency Streamlines post-purchase processes.

• Reduces manual tracking
• Automates issue resolution

Customer Satisfaction Enhances customer experience.

• Real-time tracking updates
• Quick resolution of shipping issues

Engagement Increases customer engagement and loyalty.

• Personalized recommendations
• Frequent tracking touchpoints