Overview

iMaintain is Infozech’s maintenance-management module designed for tower and distributed infrastructure operators. It centralizes preventive and corrective maintenance workflows, gives field teams a mobile app for real-time data capture and ticketing, and provides dashboards and reports to reduce downtime, extend asset life, and control OPEX. The solution integrates with Infozech’s broader Tower Suite for consolidated asset visibility and operational control.

Features and Capabilities

• Core Functionality: iMaintain supports preventive and corrective maintenance planning, scheduling, and execution across tower sites; it tracks maintenance activities and audit trails directly from the field.
• Field Mobility & Data Capture: Mobile app enables technicians to raise and update tickets, complete checklists, upload photos, capture GPS and timestamps, and close work orders in real time to validate field work.
• Incident & Ticket Management: Automated and manual ticket generation, assignment, escalation and tracking — with status visibility and SLA-focused dashboards for faster mean-time-to-repair.
• Dashboarding & Analytics: Real-time dashboards present equipment health, open incidents, maintenance backlogs and KPIs that support trend analysis and decision-making. The dashboard is repeatedly noted by users as a key strength.
• Asset Lifecycle Alignment: Works with Infozech’s broader Asset Management suite to maintain a single source of truth for passive and active assets, enabling audits and lifecycle reporting.
• Energy & Resource Tracking (adjacent): When integrated with the suite, iMaintain supports workflows that validate fuel/power transactions and energy-related site checks, reducing pilferage and improving energy reporting.
• Integration & Modularity: Designed to integrate with other enterprise systems and Infozech modules (monitoring, billing, asset lifecycle), enabling modular deployments and customized reporting.
• Deployment Model & Scalability: Offered in SaaS-friendly formats and suitable for large distributed site fleets, enabling scaling to hundreds of thousands of sites when combined with the full suite.