
Tour ManagementTI Infotech
End-to-end tour & DMC management platform for operators, MICE and incoming agencies.
Vendor
TI Infotech
Company Website
Product details
Overview
Travel Assist is a comprehensive tour-operator and destination-management platform from TI Infotech that automates the full tour lifecycle — from inquiry and quotation to bookings, operations, fleet control and accounting. It targets tour operators, DMCs, incoming agencies and MICE organisers with modules for FIT/GIT handling, excursions, fleet tracking and financials, and supports multi-company, multicurrency and multilingual operations to serve global distribution and multiple sales channels.
Features and Capabilities
- Core Booking & Reservations: A unified bookings engine handling FIT, GIT, series packages, charters and ad-hoc excursions; supports inventory, supplier allocations and booking status workflows.
- Itinerary & Tour Operations: Tools to generate itineraries, daily plans and passenger manifests; operational checklists and resource assignments to streamline on-ground delivery.
- Fleet Management: Android/GSM-enabled fleet module for vehicle tracking, driver assignments, route scheduling and real-time location monitoring to optimize transfers and excursions.
- Sales & Distribution: Multi-channel sales support (B2C, B2B, B2B2C) with agent/admin interfaces, agent markups, credit limits and white-label site management for sub-agencies.
- Pricing, Margins & Accounting: Integrated financial accounting and billing, multi-company and multi-currency ledgers, price/margin controls, deposits and commission handling.
- Supplier & Vendor Management: Supplier contract records, rate management, automated supplier invoicing and reconciliation to reduce manual procurement work.
- Reporting & Analytics: Multilevel reports for agents, bookings, operations and finance — customizable dashboards for performance, sales and operational KPIs.
- MICE & Excursions: Dedicated modules for MICE planning, event schedules, group handling and excursion scheduling with capacity control.
- Integration & Connectivity: Interfaces for GDS/OTA content and payment gateway integrations; supports channel connectivity to distribute inventory and accept online payments.
- Localization & Scalability: Multilanguage and multicurrency support, multi-company architecture and capabilities to run across small to enterprise deployments.
- User Roles & Security: Role-based access controls, agent/admin differentiation and secure user management for sales, operations and finance teams.
- Mobile & Field Support: Mobile-ready features (apps or Android components) for on-field staff such as driver/vehicle updates and status reporting.
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