Tookan is an enterprise-grade delivery management platform that centralizes all delivery operations to improve efficiency and customer satisfaction at scale. It offers tailored solutions for various industries including food, grocery, logistics, and courier services. The platform provides comprehensive features for fulfillment, including automation, order management, auto-allocation, dispatch planning, capacity management, route optimization, delivery orchestration, and 3PL management. Key functionalities include real-time tracking, a driver app, smart analytics with business insights, and customizable reports. Tookan empowers enterprises with optimized routes, automation, and efficient movement of goods for both B2C and B2B segments. It automates dispatch by assigning orders to the nearest available agents, enhances productivity through customer feedback and communication tracking, and provides smart analytics with up to 90 days of historical data. Route optimization ensures the most efficient paths for any transportation mode. The system includes business interfaces like a dashboard, customer app, agent app, manager app, booking form, and picker app, enabling real-time tracking of on-field personnel. Tookan also offers powerful integrations with ordering platforms, payment gateways, and SMS/WhatsApp services, along with an Extensions Marketplace. Its Delivery Orchestration software allows for effective management of third-party and in-house fleets to increase capacity, capability, and reduce costs. Advanced features include an SDK for broader integration, a Cash Management feature with an Agent Wallet for transaction tracking, and an advanced fleet tracking solution. Tookan is recognized as a market leader in Fleet Management & Route Planning.

Features & Benefits

• Automated Dispatch: Eliminates manual steps by automatically assigning orders to the nearest and available delivery agents.
• Route Optimization: Retrieves the most efficient path for any mode of transportation.
• Real-Time Tracking: Enables tracking of on-field personnel and deliveries in real-time for better workforce productivity and customer visibility.
• Smart Analytics: Provides comprehensive graphical reports and insights on delivery performance and customer feedback for up to 90 days.
• Delivery Orchestration: Manages deliveries effectively through third-party and in-house fleets to increase capacity, capability, and reduce costs.
• Integrations: Offers seamless integration with ordering platforms, payment gateways, and communication services like SMS and WhatsApp.