TOMIA’s Virtual Home Environment (VHE) service helps mobile operators overcome international dialing challenges and deliver a seamless roaming experience. It ensures subscribers can complete calls abroad as easily as they would at home, enhancing user satisfaction and preserving operator revenue. VHE is designed to address common roaming issues such as unfamiliar dialing formats, prefixes, and local language barriers. It supports VoLTE and traditional voice services, ensuring continuity even as 2G/3G networks sunset.

Features

• Automatic Call Completion: Resolves international dialing issues using smart algorithms and a comprehensive numbering plan database.
• Post-Dialing SMS Notifications: Real-time updates to subscribers after call completion.
• VoLTE VHE Support: Enables home-local and geo-local call completion for VoLTE users.
• Short Codes & Toll-Free Numbers: Completion supported via a global value-added services database.
• Protocol Compatibility: Works with INAP, CAMEL, and SIP traffic; supports inbound/outbound roaming, prepaid/postpaid.
• CLI Delivery: Not bound to specific international carriers.
• Operational Dashboards: Rich user interface with business and near real-time operational insights.
• Flexible Deployment: Available on cloud or NFV architecture.

Benefits

• Improved Roaming Experience: Subscribers enjoy a familiar dialing process, reducing frustration and increasing satisfaction.
• Revenue Protection: Recovers international call payments that would otherwise be lost due to dialing failures.
• Regulatory Compliance: Supports Roam-Like-At-Home regulations while maintaining profitability.
• Future-Proofing: Ensures service continuity as legacy networks phase out.
• Operational Efficiency: Real-time dashboards and automation streamline management.