Toll-Free Voice provides a reliable solution for businesses seeking excellent customer engagement. Supporting over 150,000 businesses, including major tech companies, it offers dependable toll-free services. With a significant portion of toll-free traffic running on-net and high completion rates for toll-free ports, the service ensures optimized coverage and seamless transitions. It handles a substantial volume of inbound minutes monthly and is trusted by numerous customers. The service simplifies ordering, porting, and routing toll-free numbers through API connectivity. It supports various applications, including customer support calls, sales inquiries, and conferencing, ensuring seamless operation and scalability. The Feature Group D network and direct connections ensure availability, uptime, coverage, and quality, designed for high-volume toll-free calls in contact centers, conferencing, call analytics, and communication platforms. Additional CIC coverage and direct peering options offer network diversity and redundancy.

Features:

• Toll-free number selection, activation, and porting: Simple porting and vanity number acquisition via API or our portal.
• Advanced Call Routing: Route calls by geography, time, or day to maximize productivity and increase customer satisfaction.
• Patent-pending Rapid Recovery Technology: Effortless management of all your toll-free traffic, with full redundancy and automated re-routing in the event of an outage.
• Proactive Fraud Monitoring: Holds off traffic pumping, to save you money.
• Full coverage: North American Dial Plan including U.S., Canada, U.S. territories, and Caribbean locations.