SaaS for automated appointment and showing management with plugin and API options, proven in real estate to cut coordination effort and no‑shows.
Vendor
timum GmbH
Company Website
timum is a cloud‑based appointment and showing management platform for service businesses and online platforms. It automates end‑to‑end coordination between providers, agents, and customers, offers a standalone tool, an embeddable plugin for 24/7 booking, and an API for white‑label integration. The system integrates with CRM/ERP and web platforms, supports real estate workflows like property showings and capacity allocation, and helps reduce coordination effort, no‑shows, and idle times while improving process control and resource utilization.
Key Features
Automated appointment coordination Streamline bookings between providers, agents, and customers.
- Automated conflict handling, confirmations, rejections, postponements
- Email reminders and controlled disclosure of location details at confirmation
Embeddable booking and 24/7 access Offer self‑service booking anywhere.
- Website/plugin checkout for always‑on booking access
- Calendar configuration for available slots and resources
API and white‑label integration Fit into existing products and portals.
- API for white‑label embed into platforms and proprietary interfaces
- Integrations with CRM, ERP, and web platforms
Real estate showing management Purpose‑built flows for property viewings.
- Time‑window setup per property and multi‑stakeholder coordination
- No‑show reduction and reassignment of freed time slots
Multi‑process coverage and scalability Support broader service operations.
- Resource allocation for property and facility management
- Proven usage across thousands of users and appointments
Benefits
Reduced coordination effort Lower time spent arranging appointments.
- Automated scheduling and communication workflows
- Up to 90% effort reduction reported for property managers
Higher reliability and utilization Fewer no‑shows and better capacity use.
- Reminder automation and controlled info release reduce drop‑offs
- Reassignment of freed slots optimizes calendars
Faster deployment and integration Adopt without heavy IT lift.
- SaaS delivery with plugin and API options for quick embedding
- Works alongside existing CRM/ERP and platform stacks