Cisco ThousandEyes is a comprehensive digital experience assurance platform designed to provide visibility, insights, and remediation capabilities across complex digital ecosystems.

Key Features

1. End-to-End Visibility: Offers hop-by-hop visibility across LAN, WAN, internet, and cloud networks, correlated with BGP routing and web/API transaction experience metrics.
2. User-Centric Monitoring: Utilizes a client-based endpoint agent to monitor user-specific application experiences and end-to-end network paths, from WiFi to ISP to VPN gateway to destination service.
3. Collective Intelligence: Leverages network telemetry from ISPs, cloud providers, and edge services, along with SaaS application outage data, to power real-time internet and application outage detection.
4. AI-Driven Insights: Harnesses billions of daily network measurements and uses AI to surface issues impacting user experience.
5. Automated Remediation: Provides AI-powered recommendations and automated actions to quickly resolve issues.
6. Ecosystem Integration: Offers broad integration capabilities with other systems and tools.

Benefits

1. Proactive Issue Resolution: Enables organizations to detect, diagnose, remediate, predict, and optimize conditions affecting connected experiences across any domain.
2. Enhanced User Experience: Helps ensure exceptional digital experiences for every user, over every network, including those not directly controlled by the organization.
3. Operational Efficiency: Streamlines troubleshooting and problem resolution processes.
4. Cloud and SaaS Optimization: Provides visibility into cloud and SaaS application performance, crucial for modern IT environments.
5. Comprehensive Network Insights: Offers a holistic view of network performance, from local infrastructure to internet-wide issues.

Cisco ThousandEyes stands out as a powerful solution for organizations looking to gain comprehensive visibility and control over their digital experiences, particularly in complex, distributed environments that rely heavily on internet, cloud, and SaaS technologies.