THINK365 is a cloud-based order and subscription management platform that streamlines publishing operations, enhancing billing efficiency and maximizing return on investment.
Vendor
Highwire
Company Website
THINK365 is designed for scholarly publishers, university presses, societies, professional associations, and news corporations to manage subscriptions, renewals, and package orders for both print and online content. It integrates seamlessly with e-commerce systems, CRMs, and hosting platforms, supporting various payment methods for domestic and cross-border transactions. The platform offers over 150 business intelligence reports and analytics, enabling publishers to gain insights into customer behavior and optimize revenue streams. THINK365 is fully compliant with GDPR and PCI-DSS standards, ensuring secure and efficient management of customer data and financial transactions. Features:
- Customer Master Data Management: Handles data for diverse customer groups, including retail subscribers, corporate clients, and institutional subscribers.
- Subscriptions, Renewals, and Package Orders: Manages orders for journals, books, and other content; supports package orders, agency management, cancellations, suspensions, extensions, and auto-renewals.
- Payments and Tax Computation: Supports various payment methods; integrates with payment APIs like Stripe and PayPal; includes customizable tax modules and integrates with Avalara and Taxjar for sales taxes.
- Business Intelligence and Analytics: Provides access to over 150 reports and analytics for informed decision-making.
- E-commerce Integration: Offers APIs for seamless integration, allowing subscribers to place orders, make payments, and manage subscriptions directly.